Privacy Policy

This Privacy Policy explains how TV Guide Setup ("we," "us," or "our") handles information when you visit this website or contact us for TV setup and streaming device support. We are an independent support provider and are not affiliated with or endorsed by any TV, streaming app, or device brand.

Information we collect

We may collect the following types of information when you use our website or contact us:

Contact details you choose to provide, such as your name, phone number, and email address.
Details about your TV, streaming device, app, and the issue you are facing when you describe it during a support call.
Basic technical information such as browser type and pages visited, collected in an aggregated form.

How we use information

We use the information we collect to:

Provide phone-based setup, activation, and troubleshooting guidance.
Respond to your questions and improve our support experience.
Maintain and improve the functionality of this website.

No online payment collection

We do not collect payment through this website. Any applicable support cost should be clearly discussed and agreed upon before service continues.

Sharing of information

We do not sell your personal information. We may share information only as needed to provide our support services, comply with legal obligations, or protect the rights and safety of our customers.

Cookies

This website may use cookies and similar technologies to support core functionality and understand how visitors use the site. You can control or disable cookies through your browser settings.

Third-party links

This website is not affiliated with or endorsed by any TV, streaming app, or device brand. Any links to third-party websites are provided for convenience and are not governed by this Privacy Policy.

Contact us

If you have questions about this Privacy Policy, contact us at:
Email: support@tvguidesetup.online

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.