Refund Policy

No online payments

No payment is collected through this website. Before any support service begins, the service details and any applicable service cost must be clearly discussed and agreed upon by phone.

Discuss costs before service

We encourage every customer to confirm the scope of support and any applicable charges before continuing. This helps avoid confusion about what was purchased and what to expect.

Refund requests

If you believe you were charged for a service you did not agree to, or if a paid service was not delivered as promised, contact us within 7 days of the charge. We will review your request and respond as soon as possible.

How to request a refund

To request a refund, contact us directly by email with your details:
Email: support@tvguidesetup.online

Please include the date, the nature of the service, and any reference information you have. We will confirm receipt and keep you informed throughout the review.

Resolution

We aim to resolve every request fairly and quickly. Approved refunds will be returned using the same method used for the original charge or as otherwise arranged.

Third-party charges

This Refund Policy only applies to services provided by TV Guide Setup. Charges made by third-party subscription services, apps, or device manufacturers are governed by their own terms and policies.

Changes to this policy

We may update this Refund Policy from time to time. Any changes will be posted on this page.